Management Skills Program

A practical, interactive training program aimed at achieving cross-fertilization of ideas and concepts. 'Management Skills' is targeted at managers and supervisors on first appointment or those who have been managing for a while without formal training. Concepts are discussed within the context of the local business environment and thus are more practical rather than just theoretical. Participants not only enhance their managerial skills but also simultaneously learn how to incorporate their training within the organization.

Program Overview

- Selling skills
- The art of negotiating
- How to motivate for results
- Total customer service
- How to set and achieve targets and objectives
- How to make successful presentations
- Techniques for managing successful meetings
- Effective communication
- Time management
- Planning and making your plans work

Our Aim

- Enable participants to organize their own work and apply the principles when managing others
- Achieve greater productivity through delegation
- Improve interpersonal skills while communicating
- Motivate people to a higher level of performance
- Set standards and agree target levels for self and others and evaluate results
- Create an effective and happy work environment

Management Skills
Managing to win
Executive Brief